Fairness is at the core of every successful online casino. Players need to know they can trust the games they play, and operators need confidence that their platform meets the highest industry standards.
Without fairness, there is no trust, and without trust, there is no long-term success.
At LuckyStreak, our integrity is our primary concern. We make fairness a priority in every live game, hand and spin we deliver. Our studio and our software are built to meet strict licensing requirements and undergo continuous monitoring to maintain transparency and integrity.
Keep reading to discover the steps we take to ensure every player enjoys a fair and trustworthy gaming experience.
Faith in Real-Time Engagement
Our live casino software supports a number of real-time engagement capabilities, all of which help to ensure the game is fair and transparent. As well as making their own gameplay decisions in real-time, players can interact directly with the live dealer, observe actions clearly via several different camera angles, and interact with other players using the live chat feature.
LuckyStreak Dealers and Presenters Receive Rigorous Training
We recognise that the proficiency of a game’s dealer or presenter has a huge impact on the overall enjoyment players will receive when they sit down to play. As part of our commitment to delivering high quality playing experiences, we ensure that every dealer and presenter receives comprehensive training and frequent refreshers, which includes fairness and transparency training. This is one of the key safeguards we utilise to guarantee that all LuckyStreak games are unbiased and fair.
LuckyStreak Games are Monitored in Detail
Monitoring every game closely is another safeguard we use to ensure fairness across our live Blackjack, baccarat, and roulette tables. A dedicated team of Pitbosses oversees play, reviewing complaints through to resolution in real-time and using technology to record each spin and hand in detail.
All live streams are recorded and reviewed regularly for discrepancies or technical issues. In addition, both operator and player complaints are fully investigated by cross-referencing video footage with our extensive database, ensuring every game is transparent and accountable.
Highest Security Safeguards
Our critical API technology is protected by symmetric encryption and secure server-to-server connections, a security solution that is extremely advanced and safeguards against any unauthorised access, data manipulation and other tampering. All data transfers sent through our LuckyStreak APIs, from our live blackjack API to our live roulette API, are encrypted fully, retaining the integrity of any betting systems and game feeds.
In addition to this, all of our online casino software deploys sophisticated anti-DDoS solutions – another benefit of our remote cloud-native approach – making sure our technology platform can remain operable even in the face of serious malicious attacks. Should any supposed traffic be detected, our LuckyStreak casino technology blocks it before it has the chance to impact the experience of players.
Cryptocurrency and Blockchain Adoption
Blockchain and cryptocurrency technology has had a significant impact on the entire online gaming sector and has provided additional opportunities to further boost the security and fairness of all online games. We recognise the ongoing potential of these innovative technologies and are dedicated to ensuring we’re leveraging the full spectrum of opportunities to enhance both security and trust in our gaming tools and software solutions.
Blockchain provides a transparent and decentralised platform, which many of our providers have utilised to ensure optimal levels of fairness and transparency. Providers including Turbo Games are using Provably Fair technology, which leverages cryptographic hashing algorithms when verifying the fairness of each gameplay session.
The results of every single round, including how they are calculated, are available in real-time via a checker that is publicly available, enabling every player to see for themselves that they’re engaging in gaming sessions that are transparent and fair.
LuckyStreak is Dedicated to Meeting Regulatory Authority Criteria
LuckyStreak is consistently striving to achieve regulatory expansion, which requires meeting very strict integrity, quality, fairness and compliance criteria. We have achieved certification from many respected jurisdictions, all of which only recognise live dealer software that meets stringent security and fairness requirements.
In 2024, LuckyStreak secured Malta Gaming Authority (MGA) recognition and approval to provide sports betting and casino games products and services within the MGA framework, which is globally renowned for its quality and innovation. Malta is known for setting some of the highest standards for fairness and transparency for its players, so we are hugely proud to have achieved this recognition for our live casino solutions.
Over time, we’ve seen regulatory requirements become even more in-depth and stringent, which is a trend we are certain will continue. We’re committed to keeping up to date with all enhanced regulatory frameworks that will emerge in the future, which will help to ensure ongoing fair gameplay, create a safer playing environment, further protect players, and prevent fraud.
Looking to the Future
The online casino and wider gaming landscape is in a state of constant flux, as new technologies and regulatory measures emerge. As we understand that these new developments are key to maintaining the sustainability and overall integrity of the sector, we’re committed to ensuring we’re keeping our finger on the pulse at all times.
Importantly, we’re always looking out for ways to further improve our live casino studio, particularly when it comes to leveraging new technologies and tactics to provide even better gaming experiences. As a result, we’re constantly seeking new opportunities to explore, expand and advance, so you can rest assured that partnering with LuckyStreak will ensure you’re always in a position to benefit from the latest advancements and innovations.
Your Trust Matters
The online gaming sector only works when there is genuine trust between providers, platforms, and players. That’s why we’re open about the steps we take every day to guarantee fair play, and why we continue to invest in systems that protect integrity at every stage.
If you’d like to know more about how LuckyStreak ensures fairness in every live game, or want to see how our software can support your casino, get in touch with our team. We’ll be happy to answer your questions and show you exactly how we work.
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